Multi-Tenant LMS Training Chatbot

Team track record (prior role) · AI / Team track record

A multi-tenant chatbot for a learning management system, with different intelligence for admins, trainees and guests.

From our team's track record: architected by our AI lead in a previous role, as part of a product team. This was not a NezT Digital client engagement.

What our ai lead owned

Architecture and deployment of the multi-tenant chatbot.

Role-based answers for Admin, Trainee and Guest users.

Dynamic knowledge-base routing with tenant-level data isolation.

Tech stack

LLM pipeline, RAG, role-aware prompting, multi-tenant routing

Impact

Each tenant gets a personalised training assistant without a separate codebase, and common onboarding questions stop landing on admins.