AI Sales Assistant: Voice & Text Agents for Vehicle Dealers

Team track record (prior role) · AI Agents / Team track record

An AI sales assistant combining text agents with an AI calling assistant for vehicle dealer businesses.

From our team's track record: led by our AI lead in a previous role, with a team of four engineers. This was not a NezT Digital client engagement; it shows the experience our AI team brings.

What was built

Text agents plus an AI phone assistant covering inventory questions, test-drive bookings, appointment scheduling and call management as one workflow.

Text and voice channels connected through Twilio Voice and SMS.

Delivered end to end across AI, backend and frontend rather than as a standalone model.

What our ai lead owned

Led development and the four-person engineering team.

Architected the specialised agents and tools for conversation, inventory lookup, booking and call handling.

Owned technical planning, delivery coordination and final deployment.

Tech stack

Python, LLM agents, Twilio Voice, Twilio SMS, FastAPI

Impact

Automated inventory questions, test-drive bookings, appointments and call handling, reducing departmental workload. A consistent customer experience across text and voice.